Privacy Policy

Effective Date: [Insert Date]
At Good Vibes Home Care LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or receive services from our agency.
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1. Information We Collect
We may collect the following types of information:
Personal Information:
•    Name, address, phone number, email
•    Health and medical information (when necessary for care)
•    Insurance details (e.g., Medicaid/Medicare ID)
•    Emergency contact information
Website Usage Information:
•    IP address
•    Browser type
•    Pages visited
•    Time and date of access
•    Device information
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2. How We Use Your Information
We use your information to:
•    Provide and coordinate home care services
•    Communicate with clients, caregivers, and family members
•    Process insurance or Medicaid/Medicare claims
•    Schedule appointments and manage care plans
•    Improve our website and services
•    Meet legal and regulatory obligations
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3. HIPAA Compliance
Good Vibes Home Care LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled with the highest confidentiality and only shared with authorized parties as required for treatment, payment, or healthcare operations.
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4. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
•    Healthcare professionals involved in your care
•    Insurance providers or Medicaid/Medicare (for billing or coverage)
•    Service providers under confidentiality agreements
•    Regulatory agencies when required by law
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5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
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6. Your Rights
You have the right to:
•    Request access to your personal or health information
•    Correct inaccuracies in your data
•    Withdraw consent (where applicable)
•    File a complaint if you believe your rights were violated
To exercise these rights, please contact us using the information below.
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7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
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8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
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9. Children’s Privacy
Our services are not intended for children under 13 without parental or guardian consent. We do not knowingly collect information from minors without authorization.
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10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our website or services implies acceptance of the revised policy.
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11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact:
Good Vibes Home Care LLC
(919) 439-4376
goodvibes.homecare@gmail.com
50241 Governor Dr. 
Chapel Hill, NC 27517