Terms & Conditions

Terms and Conditions
Effective Date: 05.01.2025
Welcome to Good Vibes Home Care LLC. These Terms and Conditions govern your use of our website and services. By accessing or using this website, you agree to be bound by these terms, our Privacy Policy, and all applicable laws and regulations.
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1. Acceptance of Terms
By using this website or receiving services from Good Vibes Home Care LLC, you agree to these Terms and Conditions. If you are a caregiver, employee, client, or legal representative of a client, these terms apply to you as well.
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2. Services Provided
Good Vibes Home Care LLC offers non-medical and home care services to individuals in North Carolina. Services include Personal Care, Companionship, Meal Preparation, Medication Reminders, Light Housekeeping, Mobility Assistance, and Respite Care. We also provide services eligible under Medicaid and Medicare guidelines, including partnerships for durable medical equipment, chronic care management, and telehealth where applicable.
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3. Eligibility and Enrollment
To receive services, clients must complete an intake process and meet eligibility criteria, which may include qualification through Medicaid, Medicare, private insurance, or private pay arrangements. Proof of coverage and required documentation may be requested.
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4. Caregiver and Employee Responsibilities
Employees and independent contractors of Good Vibes Home Care LLC are expected to:
•    Abide by all applicable federal, state, and local laws.
•    Maintain client confidentiality and follow HIPAA guidelines.
•    Report concerns or incidents promptly to a supervisor.
•    Adhere to company policies as outlined in employee handbooks and training materials.
Failure to follow these expectations may result in disciplinary action, including termination.
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5. Use of Website
This website is intended for informational and communication purposes. You may not use the site to:
•    Submit false or misleading information, including impersonation.
•    Access restricted areas without authorization.
•    Use automated systems to extract data or content.
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6. Intellectual Property
All website content is the intellectual property of Good Vibes Home Care LLC or its licensors. This includes graphics, service descriptions, photos, and logos. No content may be copied, redistributed, or altered without written permission.
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7. Medicare/Medicaid Disclaimers
Good Vibes Home Care LLC complies with all applicable regulations under Medicaid and Medicare. Enrollment in a covered service does not guarantee eligibility or reimbursement. We are not responsible for denied claims resulting from client ineligibility, incomplete documentation, or policy changes. Clients must notify us of any changes to their coverage.
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8. Limitations of Liability
We strive to provide the highest quality of care, but we are not liable for:
•    Delays or interruptions in service due to emergencies, client conditions, or uncontrollable events.
•    Misuse or misunderstanding of service information.
•    Errors on third-party sites linked from our website.
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9. Privacy and Confidentiality
Our services and website follow HIPAA guidelines and privacy best practices. We do not share personal health information without consent unless required by law. See our Privacy Policy for more information.
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10. Changes to Terms
We may update these Terms at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.
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11. Governing Law
These Terms are governed by the laws of the State of North Carolina. Disputes will be resolved in accordance with state and federal regulations applicable to home care agencies.
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12. Contact Us
If you have questions about these Terms and Conditions or need to report an issue:
Good Vibes Home Care LLC
(919) 439-4376
goodvibes.homecare@gmail.com
50241 Governor Dr. 
Chapel Hill, NC 27517